The utility provider is emphasizing its suite of tracking applications to mitigate the impact of prolonged high temperatures on household budgets. Bill Insights and Usage Alerts offer real-time tracking, allowing residents to project their monthly costs and adjust consumption patterns before their billing cycle concludes. Home Energy Reports further assist by benchmarking usage against similar properties, providing a clearer picture of efficiency gaps.

For those struggling with rising energy demands, the company is highlighting the Payment Assistance Finder, a portal connecting residents with local nonprofits. Over the last ten years, initiatives such as the Share the Light Fund have distributed more than $31 million to households in financial distress. Beyond direct grants, Duke Energy is offering flexible installment plans to eligible customers as the grid faces sustained pressure from extreme summer weather.