Developed alongside Access Partnership, the guide targets the regulatory void surrounding satellite broadband and direct-to-device services that operate independently of mobile carriers. While traditional mobile operators already function under established consumer safeguards, these new satellite entrants often lack clear oversight. The GSMA argues that digital inclusion depends on a hybrid approach where mobile, fixed, and satellite networks function as a unified ecosystem under consistent standards.

Michaela Angonius, Head of Policy & Regulation at the GSMA, emphasized that the shift toward satellite connectivity should not force a choice between competing technologies. Instead, she advocates for technology-neutral frameworks that prioritize user protection and societal outcomes regardless of the delivery method. To assist governments in this transition, the playbook outlines eight core pillars for policy development, ranging from national security and emergency service integration to infrastructure requirements and fiscal policy. By adopting these harmonized principles, the GSMA suggests that nations can foster the investment necessary to secure reliable, next-generation connectivity for both consumers and businesses.